Frequently Asked Questions (FAQ)

✨ What is car detailing?
Car detailing is a meticulous treatment for your vehicle’s interior and exterior—far beyond a standard wash. It enhances appearance, protects surfaces, and preserves your car’s value with lasting results.

🗓️ How often should my car be detailed?
Maintenance Detailing: Perfect for weekly or monthly upkeep.
Protection Package: Recommended 1–2 times a year to strip away old coatings, treat paintwork, and apply premium protection.

🚿 How is detailing different from a car wash?
Unlike many car washes that use harsh chemicals and high-pressure methods, we use only pH-neutral products and safe techniques such as the two-bucket method. Every stage is designed to protect your paintwork and deliver a flawless finish.

⏱️ How long does detailing take?
It depends on your vehicle and the service booked. Contact us for a tailored estimate to suit your needs.

🧴 What products do you use, and are they safe?
We use pH-neutral shampoos, pre-wash solutions, and specialist removers where needed. Our methods are supported by professional training and best practices to ensure maximum safety and results.

🚘 Do you offer mobile services?
Yes—our premium detailing comes to your home. All we need is access to power and space for safe working conditions.

🎯 Can you treat specific stains or scratches?
Absolutely. We use upholstery cleaners for interiors and machine polishing for exterior imperfections. Contact us before booking so we can assess your requirements.

💳 Do you offer discounts or packages?
Yes. We provide loyalty rewards, referral discounts, and a discounted monthly maintenance plan. Keep an eye on our social media for special offers.

📅 How do I book an appointment?
Simply complete the contact form on our website or email us directly to secure your slot.

👤 Can I stay with my vehicle during detailing?
We kindly ask clients to wait elsewhere while we work—this ensures focus and avoids exposure to strong cleaning agents.

✅ What if I’m not satisfied with the service?
We’ll invite you to inspect your car once finished. If adjustments are needed, we’ll address them immediately. If something cannot be resolved on the day, we’ll arrange follow-up support.

🪞 How do I maintain the results?
- Join our discounted VIP Car Club to keep your vehicle in premier condition.
- Wash your car between details using only pH-neutral products and a soft wash mitt, starting with a pre-wash.
- Avoid automatic or budget washes, which can strip coatings and scratch paint.
- Keep the interior tidy—a quick vacuum and microfiber wipe will maintain the finish. Bonus tip: avoid eating in the car for lasting cleanliness.